Social Media and Marketing Associate at BuuPass

Nairobi
Full time
Any Experience
3 views

Job Description

We're looking for a Content & Community Obsessive who lives on TikTok, Instagram Reels, and X β€” someone who understands what makes African internet culture tick and can turn a bus journey into a moment people share. This is not a traditional marketing role. We need someone who can build a brand people genuinely love and talk about online.
  • If you've made something go viral before β€” even once β€” we want to talk to you.
What You'll Do:Short-Form Content Creation & Strategy
  • Own BuuPass's short-form video strategy across TikTok, Instagram Reels, and YouTube Shorts β€” from concept to execution to iteration.
  • Ideate and produce high-volume, fast-turnaround content that taps into trending sounds, formats, and cultural moments relevant to African audiences.
  • Build a consistent content rhythm: testing formats relentlessly until you find what spreads.
  • Be the creative engine β€” you don't just brief others, you can shoot and edit yourself when needed.
Community Building & Virality
  • Develop and execute a community strategy that turns BuuPass users, drivers, and operators into advocates and content creators.
  • Identify and engage micro-influencers, travel creators, and everyday commuters to amplify organic reach.
  • Actively manage and grow our social communities β€” responding, engaging, and sparking conversations that feel human and alive.
  • Spot viral opportunities in real time and move fast to capitalize on them.
  • Build UGC (user-generated content) campaigns that get customers posting about their BuuPass journeys.
Brand Voice & Storytelling
  • Develop a distinct, recognizable BuuPass voice that resonates across East and Southern Africa.
  • Find the stories hidden in our data β€” 20M+ journeys is a goldmine of human stories waiting to be told.
  • Collaborate with the design team on visuals and with founders on brand positioning.
Analytics & Iteration
  • Track organic performance metrics: views, shares, saves, follower growth, and engagement rate β€” and use them to kill what's not working and double down on what is.
  • Report weekly on content performance with a clear point of view on what to do differently.
What We're Looking For:
  • 2–4 years in social media, content creation, or community management β€” ideally at a consumer brand or startup.
  • You are a native user of TikTok and Instagram Reels. You understand the algorithm intuitively, not theoretically.
  • You have a portfolio of content you've made that actually performed β€” show us the numbers.
  • Strong video editing skills (CapCut, Adobe Premiere, or similar). Basic shooting skills are a must.
  • Deep understanding of African pop culture, internet trends, and how people talk online in Kenya, South Africa, and Nigeria.
  • A bias for action β€” you'd rather ship and learn than perfect and delay.
  • Bonus: experience building communities, running creator programs, or growing accounts from scratch.
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