- Oversee all day-to-day company operations
- Manage service delivery, installations, and technical teams
- Ensure compliance with regulatory and licensing requirements
- Supervise company assets, materials, and stock
- Monitor project implementation and timelines
- Develop and implement operational policies and procedures
- Ensure excellent customer service standards
- Manage operational budgets and control costs
- Prepare operational reports for management
- Bachelor's degree in Business Administration, IT, Telecommunications, or related field
- Minimum 3-5 years' experience in operations management (ISP or tech industry preferred)
- Strong leadership and team management skills
- Good understanding of internet service operations and infrastructure
- Excellent organizational and problem-solving skills
- High integrity and accountability
- Strategic thinking
- Strong communication skills
- Ability to work under pressure
- Decision-making capability
- Attention to detail
3rd Floor, Mayfair Suites, Westlands, Nairobi
- Mobile: Employers Only - 0797 452 211; 0796 630 043
- Candidates Only - 0718-610023; 0722 735 216
- CV Writing Only - 0798 568638, 0798 56 86 43
Corporate Staffing