- Respond to client inquiries (Phone, Email, WhatsApp, Chat & In-Person)
- Resolve service concerns & support complaint handling Maintain accurate client records & documentation
- Support KYC/AML compliance processes
- Track and report customer service metrics
- Collaborate across departments to ensure seamless service
- Bachelor's Degree (Completed or Ongoing) in: Business Administration | Finance | Economics | Related Field
- Customer Orientation. Problem-Solving Time Management
- Integrity & Professionalism. Teamwork & Adaptability
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